The Office of International Student Services (ISS) is located in 143 Tomlinson and open all year, Monday through Friday, except for university holidays.

ISS staff is available to students in-person and by phone only during Walk-In Hours.

  • Monday, Tuesday, Thursday, & Friday- 10 a.m. to 4 p.m.
  • Wednesday- 10 a.m. to 3 p.m.

If you need to make an appointment, please either call the office, stop by in person, or email

For more information about Walk-in Hours visit the Information for Students quicklink.

Newsletter Archive

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[RSS] ISS Events

Promoting Intercultural Exchange at Case

The mission of the Office of International Student Services (ISS) is to enhance the international student experience and promote intercultural exchange at CWRU.

We can assist you with:

  • Immigration matters
  • Intercultural exchange opportunities
  • Leadership resources and programs
  • Understanding the social and academic culture at CWRU and in the US.

Read more about ISS and the services we provide.

[RSS] News + Announcements

Holiday Hours! ISS OFFICE

The Center for International Affairs and ISS observe all university holidays and close when the university closes. During the weeks of December 21 and December 29, ISS office hours are as follows:

Monday, 12/22 8:30-5 p.m. Walk-in Hours 10 a.m. to 4 p.m.

Tuesday, 12/23 8:30-3 p.m. Walk-in Hours 10 a.m. to 2 p.m.

Wednesday-Friday, 12/24-12/26 **CLOSED

Monday 12/29, 8:30-5 p.m. Walk-in Hours 10 a.m. to 4 p.m.

Tuesday, 12/30 8:30-3 p.m. Walk-in Hours 10 a.m. to 2 p.m.

Wednesday-Friday, 12-31-1/2 **CLOSED

Regular Business Hours resume on Monday, January 5, 2015.

If the university closes due to inclement weather, or for any other unforeseen reason, the Center for International Affairs and ISS will also close. If you're ever in doubt about our availability in ISS, we strongly recommend that you call in advance of visiting our office; we don't want you to be out in the cold, snowy weather if we're not available to help you!

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Travel Plans Over Winter Break? Check your I-20 and Be Prepared!

If you plan to travel outside of the U.S. during the break, please be sure to check the third page of your I-20 (if you are in F-1 status) or the lower right side of your DS-2019 (if you are in J-1 status) to see when your document was last signed. A travel signature is valid for up to one year with just two exceptions: (1.) If you will be traveling to Canada, you should have a travel signature that is no more than six months old. (2.) If you are currently approved for post-completion OPT, a travel signature is valid for only six months.) Please come to the ISS Office for a travel signature during walk-in hours. Keep in mind that the ISS Office will be closed when the university is officially closed during the holiday season. Be sure to check our homepage for closing dates. If you ever have doubts about our availability, we strongly recommend that you call the office before planning your visit.


Many students think that their passport and visa documents are needed only when traveling abroad. WRONG! If you are planning a trip within the United States by car, bus, train or airplane, to U.S. cities near or far, it is essential that you have your passport and visa documents with you (in a very safe place, of course!) In recent years, there has been heightened security not only at all border crossings, but also at bus terminals, train terminals, and airports throughout the United States. International students may be stopped and questioned randomly. Therefore, students should have their passport, visa documents (I-94 printout and properly signed SEVIS I-20 or DS-2019), and Case student ID card with them for ALL distance travel. A person without valid travel documents can be arrested, threatened with deportation and taken into Department of Homeland Security (DHS) custody. We certainly don't want any of these things to happen to you!


Please be sure to refer to this very important information.

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Forgot to Get a Travel Signature Before Leaving Campus?

If you forget to get a travel signature before leaving campus, don't panic! ISS will be available to help you year round, except when the university is closed. Check our website calendar for information about our availability.

To resolve this problem, first get in touch with ISS by email ( and explain that you've forgotten to get a travel signature. The ISS staff person that works with you will advise you to send your I-20 to our office to get a travel signature. When we receive it, we'll sign it immediately and contact you by email to offer your mailing options. You may choose to have us return your I-20 by either FedEx (this is a nonrefundable expense to you) or standard mail (free of charge but can take 4-6 weeks for delivery and the package is not traceable). We will not send your I-20 until we receive a response from you.

If you have other questions or concerns, be sure to explain them to the advisor that you begin working with and continue to work only with that advisor until your issue is resolved.

And remember, ISS should be your first point of contact whenever you have questions or problems regarding your visa status. Never attempt to resolve a problem with your I-20 without first contacting our office as there may be very serious consequences for your actions. We're here to help!

Mandarin Volunteer Opportunities

Goodrich-Gannett is a social work organization that works with children and adults in the E. 55th neighborhood. GGNC reflects the unique features of the Goodrich/Kirtland and St. Clair/Superior neighborhoods that it serves. With 19,000 residents, this community is the most ethnically diverse of neighborhoods in the City of Cleveland, with a residential population that is 46% Caucasian (predominantly Slovenian, Croatian and Appalachian), 42% African-American, 9% Hispanic and 4% Asian. They have seen a rise in the number of Asian clients and they are in need of Mandarin translation. They have several opportunities for thranslation:

Wed, Dec 17th. - Luncheon and holiday gift presentation.

Throughout the Year: Continuing opportunities

For more information, please contact: Breyonna Price theElderly Services Program Assistant, Goodrich-Gannett Neighborhood Center

Phone: 216.432.1717

Grads: Self Defense Program - Monthly Class

The Graduate Student Senate is organizing a self-defense training program with the Case Police department. The instructor, Mark Stefananc, is qualified in teaching Gracie jiu jitsu, which will help you learn how to defend yourself in different situations.

This program will begin in January of the Spring 2015 semester and continue until the end of April. GSS hopes that graduate and professional students will commit to this program since learning self defense takes practice. It is $50/month (5 sessions per month), which is an awesome deal for students. The more people to sign up, the further discounted it can be.

CLE Careers at (i)Cleveland: Winter Edition

The Winter Edition is an opportunity for college students to connect with Cleveland career and internship opportunities, meet business and community leaders, and learn from experts how to make the most of your job search.

Spots are limited and registration is open now at

Download the flier here. More information below:

Here's what you will find at (i)ClevelandWinter Edition :

  • Career showcase featuring internship and job opportunities.
  • Networking roundtable lunch with some of Cleveland's most innovative and prominent leaders.
  • Power sessions with experts to learn how to enhance your job search and prepare for success after graduation.
  • Downtown exploration to see exciting new and renovated live/work/play spaces.

Event Details

  • What? (i)Cleveland Winter Edition
  • Where? Aloft Hotel, 1111 W. 10th St., Cleveland, OH, 44113, in the new Flats East Bank development (next to the E&Y Building)
  • When? Wednesday, January 7, 2015, 9 a.m. to 5 p.m.
  • Spots are limited! REGISTER HERE.
    • $20 for general public (students & recent grads). Registration includes networking lunch, mini-power sessions, entrance to Employer Showcase, and more.

Event sponsored by The Sherwin-Williams Co. Event partner is NeoIntern.

Need further information? Contact Jill Pecoraro at (216.592.2226 or

Undergrad: ENGL 183 Academic Writing Studio

Join the Academic Writing Studio.

This studio is designed for non—-native speakers of English who are currently taking a University Seminar and want to continue developing their ability to understand and produce academic writing. This studio is a 1—-credit (P/NP) course that meets once a week for 50 minutes. You will learn about academic writing/reading skills, participating in class discussion, interpreting assignment prompts and critical thinking skills.

Free Downtown CLE Tours

Join the Downtown Cleveland Alliance for a free holiday tour of downtown on Lolly the Trolley every Saturday during the month of December. Board the trolley at Horseshoe Casino and discover the sites of Downtown development, including the soon-to-be Heinen's, PlayhouseSquare, The Westin Hotel, Convention Center and many more. Tours are approximately 20 minutes and are available from 11:30 a.m. – 5:30 p.m. Enjoy!

Holiday Concerts at Severence

Celebrate the holiday season with The Cleveland Orchestra and Chorus in these annual offerings of music for the Christmas Season, including sing-alongs, guest choruses, and a surprise visitor—all in the festive yuletide splendor of Severance Hall. Robert Porco conducts with the Cleveland Orchestra Chorus and Choruses from the Children's Chorus, the University of Akron, the Cleveland Youth Chorus, and the Wooster Chorus.

Free tickets to regular Thursday evening performances and selected special concerts are available to students through a weekly drawing sponsored by the Office of Student Affairs.

To enter one or more drawings for this semester's concerts, current students must complete the drawing entry form.

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I-94 Expiring?

In case you're worried about your I-94 expiring on 11/30/2014, don't be! The Expiration Date of 11/30/2014 that appears on the website when you access your electronic I-94 simply refers to the version of the form that the government is using. These dates frequently change as they create or recreate forms, like the I-94, and it has nothing to do with your visa status.

If you have questions or concerns, stop into ISS during walk-in hours.

International Student Services

143 Tomlinson Hall

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Cleveland, Ohio 44106
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