The Office of International Student Services (ISS) is located in 143 Tomlinson and open all year, Monday through Friday, except for university holidays.

ISS staff is available to students in-person and by phone only during Walk-In Hours.

  • Monday, Tuesday, Thursday, and Friday- 11 a.m. to 3 p.m..
  • No Walk-In hours on Wednesday.

If you need to make an appointment, please either call the office, stop by in person, or email

For more information about Walk-in Hours visit the Information for Students quicklink.

ISS Events

Newsletter Archive

Browse our newsletter archives for news, events and announcements you may have missed!

Promoting Intercultural Exchange at Case

The mission of the Office of International Student Services (ISS) is to enhance the international student experience and promote intercultural exchange at CWRU.

We can assist you with:

  • Immigration matters
  • Intercultural exchange opportunities
  • Leadership resources and programs
  • Understanding the social and academic culture at CWRU and in the US.

Read more about ISS and the services we provide.

[RSS] News + Announcements

UHS sutdnet MEdical Plan
IMPORTANT: Student Medical Plan Waiver Changes Effective Spring 2016 Semester!

CWRU is implementing changes to the Student Medical Plan waiver process in the Student Information System (SIS) effective for the Spring 2016 semester. Student will notice these changes in SIS when they register for Spring 2016 courses.

If students wish to waive the Student Medical Plan, they will need to be prepared to respond to several questions regarding their current medical plan. Answers to these questions will certify that the student has comparable coverage and is eligible to waive CWRU's Medical Plan.

If the answers to any of the questions do not support that students have comparable coverage, supporting documentation proving that the alternative medical plan meets the waiver criteria will need to be submitted.

If the supporting documentation does not demonstrate that it meets the waiver criteria, the health fee will remain on the account and the student will be enrolled in CWRU's Medical Plan.

The University's goal is to ensure that students have medical benefits that will help them stay healthy during their time at CWRU and to safeguard that they have access to appropriate medical care should a situation arise.

If you have questions or concerns, please do not hesitate to contact University Health Service at

Information regarding August 12, 2015 U.S. District Court ruling on STEM OPT

You may have heard about the recent court ruling about STEM OPT. ISS wants to reassure you that this has no immediate impact on OPT and STEM OPT. If you are currently on OPT or STEM OPT, you should continue working and continue to maintain status by promptly reporting employment and address changes to our office through the Quick Links system. ISS will continue to process new OPT and STEM OPT applications as usual.

Since the court ruling just came out, there are a lot of unanswered questions. ISS wants you to know:

  • We understand how important OPT and STEM OPT are to international students.
  • We are monitoring this situation carefully and working with experts to understand how this affects our international student population.

Below we are including a very brief summary of the court ruling that also includes a link to the full case decision, a Frequently Asked Questions section, as well as some links to articles. One link is from NAFSA, which is a professional organization to which ISS belongs. NAFSA is dedicated to advancing international education and works very closely with the United States Government to do so. The other resource is an article that NAFSA has forwarded to all of its members. There are many articles like this; however, we are sharing this one with you because it has been shared with us by such a highly trusted source.

We hope that you will find the information helpful and reassuring. If you have questions or concerns, please don't hesitate to contact the office. We will be sure to provide updated information as soon as we receive any.


Last week a U.S. District Court ruled that the Department of Homeland Security (DHS) did not follow the rules when they enacted the regulation that created the 17 month STEM OPT extension. As a result, DHS has been given 6 months to correct this mistake. If DHS does not fix the mistake by February 12, 2016, the regulation allowing for STEM OPT will be cancelled.

The full case decision can be read here.

Frequently Asked Questions

When does this decision go into effect?

The court decision is effective February 12, 2016. Until that time or until a new regulation is issued, the current regulation is in effect. ISS will continue to accept and process applications for OPT and STEM OPT as usual.

Is it possible for the Department of Homeland Security to fix this by February 12?

Yes, it is legally possible for DHS to issue a proper regulation before the February deadline. DHS has not yet commented or provided information about their plans, but ISS will update you with new information as it becomes available.

What will happen after February 12, 2016?

We don't know at this time. We are waiting for DHS' response and will continue to watch the situation closely. Updates will be provided publically to all students through our website and newsletters as soon as we have information to share.

I am currently working on OPT. What does this mean for me?

You should continue working and continue to maintain status by promptly reporting employment and address changes to our office through the Quick Links system on our website.

I am currently working on STEM OPT extension. How does this affect me?

You should continue working and continue to maintain status by promptly reporting employment and address changes to our office through the Quick Links system on our website.

My application for OPT or STEM OPT extension is pending. How does this decision affect my application?

OPT and STEM OPT applications are being reviewed and processed as usual by the government service centers.

My 12 month OPT time is ending soon, and I was planning to apply for the STEM OPT extension. Can I still apply?

Yes, ISS will continue to process new STEM OPT applications just as the government service centers will continue to receive and authorize the applications of eligible students.

I am a current student who will be graduating soon. What does this ruling mean for me?

ISS will continue to process new OPT applications as usual. Be sure that you complete a required OPT workshop and apply within the proper time frame. More information about ISS' policies regarding OPT is available on our website.

Join Sustained Dialogue- Info Session on September 16

The mission of the Sustained Dialogue program is to engage members of the CWRU community in dialogues that cultivate strong, trusting relationships and foster respect for each individual and their ability to contribute to positive change.

The application deadline is October 12, 2015.

HHMLatinoArt15 flyer
The Latino Art Show Exhibit

Celebrate Hispanic Heritage Month (September 15- October 15) through art at KSL! Join in the opening reception on Tuesday, September 15 from 3-6 p.m. but mark your calendar for events occurring all week! The art show will feature Bruno Casiano, Elia M. Pestana Knight, Alex Rivera, Eldis Rodriquez and Rafael Valdivieso.

Other events during the week will be NPR's Maria Hinojosa at the "Power of Diversity Lecture", a Salsa Band on the KSL Oval, a screening of "Locas Mujeres", Xenia Reloba de la Cruz Lectures on Cuba and much more!

OPT flyer
Graduating Soon? Time to start thinking about Optional Practical Training!

Graduating in January? Time to start thinking about OPTIONAL PRACTICAL TRAINING!

ISS will be offering Optional Practical Training (OPT) Workshops for Fall 2015 graduates and going over the application process, student responsibilities, and other considerations in detail. OPT Workshop dates are listed below. Registration will be required and available soon on the ISS calendar by clicking on your preferred session. Be sure to click view calendar to see all 7 workshops once the information is available. We ask that you register so that we are well prepared with material for everyone present. Attendance at a workshop is required as part of the application process. ISS will not accept OPT applications from students who have not attended a workshop.

If you see a blank calendar, that means that you need to log in (using your CWRU network ID and password) to OrgSync. Once logged in, click on My Memberships and select International Student Services. All international students should already have ISS listed there, but if you don't, do a search and ISS will pop right up. Click on Events to see all OPT Workshops and finally click on the session for which you wish to register.

Being well informed about OPT before you apply is a must. ISS feels very strongly about this, which is why we require all students to attend a workshop. All workshops are scheduled for 90 minutes. Please plan on arriving early and staying for the entire 90 minutes. If you do not stay for the entire workshop or arrive more than 5 minutes late, you're not considered to have attended. Be sure to bring your CWRU ID card to the session to complete the registration process and receive credit for having attended the session.

Students who are unable to attend a workshop will have the opportunity to complete an online training module. The online training module will be available in November on our website only for a limited time. More information about the training module will be available later in the semester and we'll inform you through ISSNews. Please note that waiting until November to prepare your OPT might not provide enough time for government processing; every effort to attend a workshop in-person should be made.

Please keep in mind that ISS will only accept complete applications from students who have attended a workshop (either in-person or online). Be sure to read all of the information carefully and prepare everything that's required for processing.

Future workshops will be scheduled for Spring and Summer graduates and advertised through the website, ISSNews, and From the Director's Desk. If you complete a workshop now, but don't intend to graduate until after Fall 2015, you will have to complete a workshop at a more appropriate time in the future.

If you have questions, stop by ISS during walk-in hours. Remember, only ISS staff can advise you about the procedures for OPT!

Monday, September 28, 2015

Thursday, October 1, 2015

Tuesday, October 6, 2015

Thursday, October 8, 2015

Thursday, October 15, 2015

Wednesday, October 21, 2015

Tuesday, October 27, 2015

hours of operation sign
New Walk-in Hours at ISS!

Effective Monday, August 31, 2015, ISS will be implementing a new walk-in hours schedule:

Monday, Tuesday, Thursday, Friday: 11 a.m. to 3 p.m.. There will be no walk-in hours on Wednesdays.

Summer hours will remain in effect through Friday, August 28.

ISS' goal during this transition is to continue providing you with excellent service. We do ask for and appreciate your patience as we all adjust to these changes.