The Office of International Student Services (ISS) is located in 143 Tomlinson and open all year, Monday through Friday, except for university holidays.

ISS staff is available to students in-person and by phone only during Walk-In Hours.

  • Monday, Tuesday, Thursday, & Friday- 10 a.m. to 4 p.m.
  • Wednesday- 10 a.m. to 3 p.m.

If you need to make an appointment, please either call the office, stop by in person, or email

For more information about Walk-in Hours visit the Information for Students quicklink.

Newsletter Archive

Browse our newsletter archives for news, events and announcements you may have missed!

[RSS] ISS Events

Promoting Intercultural Exchange at Case

Want to get involved on campus and learn what ISS is all about? We have dozens of programs and events that are designed to ease your transition at Case. Check out our ongoing programs and services!

We can assist you with:

  • Immigration
  • Academic help and objectives
  • Advice on housing, financial, and legal matters
  • Leadership resources and programs
  • Intercultural exchange

Read more about ISS and the services we provide.

[RSS] News + Announcements

National Welcoming Week

During the week of September 13-21, 2014, Welcoming America and its partners across the country are hosting National Welcoming Week, a nationwide event that highlights the contributions of immigrants to American communities. Throughout the country, these events bring together immigrants and U.S.-born community members in a spirit of unity.

In greater Cleveland, members of the Refugee Services Collaborative of Greater Cleveland have assembled a wide range of activities all over town, introducing community members to the diversity of refugee- and immigrant-owned businesses. View jewelry making demonstrations, sample ethnic food and drink, enjoy live music, meet a henna artist, obtain free health screenings, play soccer!

Friday - ISS Staff Limited Availability

ISS staff will be participating in Case for Community Day and will NOT be available on Friday, September 19 during walk-in hours. The Center for International Affairs Office will remain open; however, students should make arrangements to consult with ISS staff on Thursday or be prepared to wait until Monday when the office resumes regular hours.

Hispanic Heritage Month Art Show

To celebrate national Hispanic Heritage Month (Sept. 15-October 15), Case Western Reserve University will host a special art show, featuring local Latin American artists from Puerto Rico, Cuba, Guatemala and Mexico. The show opened with an artists' reception at the Kelvin Smith Library on Sept. 12.

The art show will feature paintings and photographs and a display of handmade puppets. Artists include:

  • Linda Ayala, representing Puerto Rico;
  • Augusto Bordelois, representing Cuba;
  • Bruno Casiano, Puerto Rico;
  • Hector Castellano, Guatemala;
  • Teresa Martinez, Mexico;
  • Dante Rodriguez, Puerto Rico and Mexico; and
  • Rafael Valdivieso, Ecuador.
Global Perspective: Huiying Zhao

Congratulations to Huiying Zhao (Kismet), who is September's Global Perspectives spotlight student! Global Perspectives is a continuing feature on the Center for International Affairs website. Each month we highlight a student engaged on campus as a global citizen.

Huiying is brand new to campus, but it already making herself known because of her warm smile and positive attitude! As one of many international students joining the university, she stood out and made an impression on several people in the International Student Services Office. A PhD candidate in Electrical Engineering, she recently graduated with her Masters from Tianjin University and decided on Case Western because of its excellent reputation and the faculty in the EECS department. Hiying brings a fresh global perspective to campus and is an excellent example of the diverse and exciting student body at CWRU.

Nominations are being considered for future features so please consider nominating someone who exemplifies intercultural understanding and brings a unique Global Perspective! Email for more information.

International Student Success Series

Case Western Reserve University helps to provide the tools for international student success on campus through a series of programs, workshops, meetings, and events. This series is an extension of orientation programming and is designed to help international students transition and better understand the social and academic culture at CWRU. Each part of the series is designed to enhance important life skills and incorporates knowledgeable trainers from across campus.

All events are free and some will require registration.

Sept 3: How to Make Friends in the US (UCS)

Are you trying to find new ways to meet friends on campus? Come learn some ideas and discuss the challenges of trying to make friends with US students and international students alike. Find out tips and tricks on how to forge a real relationship instead of a superficial friendship.

Sept 10: Resumes, CVs and Cover Letters (CC)

Resumes, CVs, and cover letters are often the first chance employers have of getting to review your strengths, experiences, and skills. This session will cover tips about writing these documents, especially for International Students. Questions encouraged.

Sept 17:Tips for Pronunciation and Fluency (ESS)

Help improve your language skills including the nuances of the English language. Learn to converse fluidly and easily and feel more comfortable speaking in class and social functions.

Sept 24: Social Media, Networking and Your Job Search (CC)

LinkedIn, Twitter, Facebook, and other social media sites can provide employers with information about you. With this in mind, it is important to be mindful of content available for others to see. Join us to learn about appropriate use of social media, as it relates to job search. Suggestions about using the internet productively for networking will also be covered.

International Student Services

143 Tomlinson Hall

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Cleveland, Ohio 44106
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