Upper-Class Complex Staff

The Residential Community Director (RCD) is a live-in professional with an advanced degree in higher education, counseling, or a related field. The RCD possesses a variety of academic and student life experiences and is responsible for supervising the staff and overseeing the entire Upperclass Experience areas.

Assistant Residential College Directors (ARCDs) are graduate students who also live in the complex, providing support for residents and assisting the RCD with community development, on-call coverage, and building management.

Resident Assistants (RAs) are upperclass students who live in each building. The resident assistants plan social and academic programs for the residential complex. Each night, a resident assistant is on call to respond to interpersonal concerns, roommate issues, and serve as a support for residents.

To reach a residence life staff member, please contact the RCD by email or phone during office hours. Students may reach ARCDs by email, or by stopping by the staff offices. Students may reach RAs by email, or by stopping by the RA suite. If a student or parent needs emergency assistance during off-hours, a network of on-call staff can be reached by calling Case Police at 216.368.3300.

Students or professionals interested in applying for any position in the Office of Residence Life are welcome to learn about employment opportunities.